Education

Kuwait University

Degree: Bachelor of Science in Computer Engineering

Field of Study: Computer Engineering

Duration: 1988 – 1994

Kuwait University

Degree: Master of Science in Software Systems

Field of Study: Computer Engineering

Duration: 1995 – 1998

Associate Teaching Assistant

Kuwait University, College of Business Administration

Duration: 1999 – Present. Full-Time

Serving as an Associate Teaching Assistant at Kuwait University's College of Business Administration, supporting faculty and students across a wide range of business and information systems courses. Responsibilities include delivering lectures, facilitating lab sessions, grading assignments, and providing academic guidance to students.

Courses Taught:

• Computer-Based Applications in Business
• Introduction to Business Information Systems
• Business Problem Solving & Programming
• Advanced Business Applications
• Management Support Systems
• Business Database Systems
• Modern System Analysis & Design
• Decision Support Systems & Business Intelligence
• Business Data Visualization

Teacher Assistant

Engineering College, Department of Electrical & Computer Engineering

Duration: 1994 – 1999. Full-Time

Served as a Teacher Assistant in the Department of Electrical & Computer Engineering, providing instructional support for both theoretical and practical coursework. Responsibilities included leading lab sessions, assisting with lectures, grading assignments, and mentoring students in programming and systems-related subjects.

Courses Taught:

• Operating Systems
• Programming Languages Principles
• Programming for Engineers Using Pascal
• Software Engineering

• Software Systems

   

IT Director

College of Business Administration

Duration: 1999 – 2012. Full Time

Served as the Head of the Computer Center at the College of Business Administration, leading all IT operations, digital infrastructure development, and technology transformation efforts over a 13-year period.

Key Responsibilities and Achievements:

• Developed and launched the college’s first official website.
• Installed and managed the college’s Mail Server and implemented a secure webmail access system for faculty and students.
• Led the internal development of various custom web applications tailored to the college's academic and administrative operations.

Custom Web Solutions Delivered:

• College Equipment Reservation System
• Faculty Personal Resume System
• Faculty Yearly Activity Reporting System
• College Phone Directory System
• Internal Memo Management System
• Dean Resolution Tracking System

Leadership & Strategic Initiatives:

• Directed the IT team during the transition of the college campus from Adeleya to Shuwaikh, overseeing full technology infrastructure migration.
• Planned and managed all IT functions including software development, infrastructure maintenance, project oversight, and vendor coordination.
• Recruited and managed technical staff, consultants, and project teams while aligning IT initiatives with institutional goals.

Areas of Responsibility:

• Strategic and Operational Planning
• Project and Budget Management
• Application Development and Support
• Vendor Management and SLA Oversight
• Staff and Consultant Supervision

Technical Expertise and Infrastructure Projects:

• Administered systems including AD, DNS, WINS, WSUS, DFS, IIS, Terminal Services, Citrix Presentation Server, and Secure Gateway.
• Managed desktop/laptop imaging and enterprise-wide antivirus configuration.
• Oversaw file and print services and IT procurement.
• Led the successful migration of the college's IT infrastructure to blade server technology.
 

IT Director

Hassan Abul Company

Duration: 2009 – 2019. Part-Time

Hassan Abul Company is a leading provider of luxury building materials and premium architectural products, with a legacy spanning over 50 years of excellence in design and craftsmanship.

Role: Head of the IT Department – overseeing Software Development, System Administration, Website Development, and Database Administration.

Key Responsibilities and Contributions:

• Managed and supervised LAN/WAN network infrastructure to ensure stable and secure connectivity across all branches.
• Oversaw daily operations of the company’s data center, focusing on uptime, disaster recovery, and system optimization.
• Led the implementation and ongoing support of ERP systems and other IT-related business applications.
• Directed database operations company-wide, ensuring data integrity, performance, and centralized access control.
• Managed the development, maintenance, and strategic improvement of company websites to enhance digital presence.
• Directed the IT helpdesk team to provide responsive and effective technical support across departments.
• Supervised the implementation of HR and payroll systems, including MenaHR, MenaPay, and MenaMe, ensuring seamless integration and compliance.
• Played a key role in recruiting and mentoring new IT staff, building a skilled and collaborative technology team.